What are the key points to structuring an NLP session.
The key points to structuring an NLP session are:
Credibility
Establish your credibility – congruence, state management, authority, command tonality.
2. Rapport
Establish rapport – responsiveness, understanding, friendliness, matching, positive body language/voice tone, using sensory acuity to decide on mirroring and matching techniques to use.
3. Away-froms
Establish/discover the problems that the customer faces to get a better understanding of their needs and to find some positive anchors to be used later.
4. Future Implications
Explore/ emphasise what will happen if they don’t make a change, and show them what will happen if they do.
5. Towards your proposed solution
Present your proposed solution. Use ‘because’ to give reasons to hit both towards and away-from values. Only present the benefits and features that are relevant to their perceived needs.